Managed Backup Services

How to lower cost, improve service levels & reduce the risk of backup & recovery.

“The managed service being delivered by 4sl is simple, cost effective & covers all the bases. Following a well-managed transition, we are now experiencing success rates over & above original expectations.”

Darren Bellamy – Infrastructure Manager, Investec

Client Agenda

Storage & backup management has become a critical yet increasingly complex area of IT requiring many different skill sets for it to be delivered effectively. Clients are more often looking to specialist storage service providers to deliver the breadth of knowledge, expertise and coverage to support their backup & recovery environment. With static & transactional data being a vital business, the service provider must also demonstrate best practice operational capabilities to ensure effective & efficient management.

4sl have significant experience in the design, delivery & management of enterprise infrastructure solutions & have developed a number of managed service solutions for backup & recovery environments Click here to read the service description document.

As a result we recognise that the desired solution is rarely a ‘one size fits all’ offering; for example some clients want to retain control of the environment but want access to skills, operational information, process maturity & other services either as an alternative to or prior to considering a full outsourcing arrangement. 4sl has therefore created a range of service offerings to help clients manage their own environment but with the ability to engage additional expertise as and when it is required.

You should expect cost savings in capital and operational expenditure, robust centralised management, improved performance levels & a reduction in operational risk.

Engagement Model

Through 3 discrete and well-defined stages, we can accelerate the benefits of a managed backup & recovery service. The first stage is a rapid viability assessment using 4sl’s proven Landscape Profiling™ method & ROI calculator to identify & quantify exactly what benefits can be expected for your organization. From this an outline business case is then typically prepared representing the most appropriate service class to meet the requirements. A robust migration plan is also constructed to demonstrate how a seamless handover to the new operational model will be executed. The target service levels are then baked into a formal service agreement for transition to formal ongoing operation & management.

Why 4sl? We offer best in class operational performance to deliver improved service efficiency & effectiveness.

Click here to arrange a Rapid Viability Assessment to discover what benefits a managed backup service could bring to your organization.